Terms and Conditions
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Indoor Sleepover Tent’s
Here at Cotswold Dreams we want you to feel as comfortable as possible with your hire as well as keeping our sumptuous kit sumptuous for the next guests. Here are some T’s and C’s to ensure your sleepover is as safe and sound as a good night’s sleep.
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1.1 The ‘Hirer’ means the person named on the invoice.
1.2 The company is Cotswold Dreams
1.3 Provisional bookings for parties booked more than 14 days in advance will be held for 4 days, parties booked within 7 days of the party date will require immediate full payment. Party dates not confirmed within these times will be re-released.
1.4 A deposit of 20% (non-refundable) is required to confirm the booking. The remaining balance is due 7 days prior to the party.
1.5 Final balances are required no less than 7 days prior to the party. Failure to pay the remaining balance 7 days before the hire is due to take place may result in cancellation. Payment by bank transfer is preferred and account details are provided on invoice via email.
1.6 The final numbers and choices must be confirmed at least 7 days prior to the date of the booking. Any booking reductions after this time will still be charged for at the previous rate, with no refunds due.
1.7 The Hirer must disclose the property type and any access restrictions to the venue at the time of booking. In the event that access is limited or difficult it is at Cotswold Dreams discretion whether the booking is accepted. Cotswold Dreams will accept no liability or responsibility if we arrive and find that restricted, difficult access or if you do not have the necessary permissions/permits in place for the hire of our goods and services which means your booking cannot go ahead. No refunds will be given if your booking cannot go ahead because of difficult access / needing permits / permissions which has not been disclosed at the time of booking.
1.8 The Hirer is responsible for providing Cotswold Dreams staff with all relevant medical/dietary information for all the guests attending the party at the time of booking. We take no responsibility for allergies (including skin, food, materials etc.) where we are not advised in advance of the condition. We are likewise not responsible at any point, for the welfare of the children at the parties, which remains the full responsibility of the hirer. The hirer must ensure the safe use of our hire equipment, the tents are not play items and are for show purposes and to sleep inside of, they should not be climbed on or moved after they have been set up.
1.9 The Hirer is responsible for ensuring adequate indoor space is available for the equipment to be set up and arranged. The space required for one tent and airbed is 180 x 120cm. The breakfast trays are 56 x 36cm and are usually placed in front of each bed if there is room, however these can be placed elsewhere. Cotswold Dreams will not refund in full or in part the monies paid in the event that adequate space is not available to set up the equipment.
1.10 The Hirer is responsible/ liable for any damage or injury occurring from or as a result of inappropriate use or misuse or reckless use of any Cotswold Dreams equipment. See Damage Charges Below.
1.11 Smoking, sharp objects, naked flames and pets are not permitted in the proximity of Cotswold Dreams equipment. See Charges Below
1.12 It is the Hirers responsibility to ensure that the children are supervised at all times. Cotswold Dreams will charge the hirer for the costs of any damage to any property caused by the Hirers breach of this clause. See Charges Below.
1.13 Cotswold Dreams will accept no liability or responsibility to the Hirer for any damages, costs, losses, claims, expenses, demands and proceedings including property of Hirer, or any third party and their guests, or any consequential loss in these regards.
1.14 Cotswold Dreams shall use all reasonable endeavours to provide the services in accordance with the contract and shall perform the services with reasonable skill, care and diligence.
1.15 Cotswold Dreams shall process all data in accordance with the General Data Protection Regulation 2018.
1.16 Some produce used may contain traces of nuts or may have been made in a factory that handles nuts. Please carefully check all ingredients before use/application/consumption.
1.17 It is not the intention of Cotswold Dreams to violate any copyright laws and all themes are only inspired by popular trends.
1.18 Cotswold Dreams reserves the right to substitute items and/or products for similar items and/or products as and when required.
1.19 Photographs used for advertising are there as a guide; every set up is different as themes are tailored to individual customer requests, stock availability and space available.
1.20 It is the hirers responsibility to ensure that no pets chew, sleep on, damage the equipment supplied. All damage caused by pets, including excessive fur removal, will be charged as below.
Cancellation: (by the Hirer) In the unfortunate event the party is cancelled the following refund policy will be applied - indoor sleepovers:
2.1 Cancellation of a booking up to 14 days prior to the party will forfeit the deposit paid.
2.3 Cancellation of a booking after the dates specified will require payment in full.
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Cancellation (by Cotswold Dreams)
3.1 Cotswold Dreams reserves the right to cancel the booking at any time for any reason (Cotswold Dreams will try to give as much notice as possible).
3.2 Upon any such cancellation Cotswold Dreams will refund to the Hirer any monies paid to them in respect of the booking within 28 days, but Cotswold Dreams will not be liable to pay any compensation to the Hirer or any other person for any loss, damage or expenditure arising directly or indirectly from the cancellation for example venue hire.
3.3 Cotswold Dreams reserves the right to terminate the booking without notice if there is a breach of these conditions, a breach of these conditions forfeits the right to a refund if the hire or services are cancelled due to non-payment 7 days prior to the booked hire date.
4.1 Nothing in these terms shall limit or exclude the liability of Cotswold Dreams, which may not be limited or excluded by law, including without limitation liability for death or personal injury caused by Cotswold Dreams or negligence.
4.2 Subject to the above Cotswold Dreams shall have no liability (whether arising under contract, tort, or for breach of statutory duty or otherwise) to the extent that such liability would not have arisen but for the Hirer’s breach of the contract.
4.3 Subject to the above clauses Cotswold Dreams aggregate liability for all claims in relation to the contract (whether arising under contract, tort, or for breach of statutory duty or otherwise) shall not exceed the price paid by the Hirer.
4.4 This contract is governed and construed in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the courts of England.
4.5 No information included in this booking will be disclosed to any third party.
4.6 It is the responsibility of the Hirer to inform guests accordingly of the above terms and conditions.
4.7 Cotswold Dreams have suitable public liability insurance and take the upmost care to ensure the safety of all party guests at all times.
4.8 Cotswold Dreams use high quality products and follow strict hygiene routines.
4.9 Liability cannot be taken for reactions or injury sustained whilst attending a party or thereafter.
4.10 All persons using Cotswold Dreams equipment do so at their own risk and it is the party hirer who is responsible / liable for any illness (including Covid-19), damage or injury occurring from or as a result of inappropriate use or misuse or reckless use.
4.11 This information is given for the safety of all people attending a party hosted by Cotswold Dreams and it is the sole responsibility of the Hirer to ensure that they are understood and adhered to by all party guests invited.
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Damage Charges:
Broken/Damaged Indoor Tent Frame - £40 each
Broken/Damaged Indoor Fairy Lights - £5 per set
Broken/Damaged Lanterns - £5 each
Broken/tangled Bunting - £10 per length used
Broken/damaged/graffiti Breakfast Table - £10 each
Nail Varnish & irremovable stains from bedding - £7 per item
Nail Varnish & irremovable stains from blanket - £10 per item
Damaged Air Mattress - £10 each
Damaged/Missing cushions - £10 each
